FAQ

While our name is changing, our commitment to you remains the same. You’ll continue to receive the trusted service, quality products, and expert support you’ve always relied on—now backed by even more resources.

We also want to assure you that you’ll continue working with the same sales representative. We understand the importance of maintaining continuity in the relationships you’ve built and are committed to making this transition seamless while providing the same trusted service.

Over the next several months, you’ll begin to see rebranding changes such as new email addresses, updated signage, refreshed truck decals, and team members wearing PA Building Supply branded apparel.

As always, don’t hesitate to reach out to your sales rep or location manager with additional questions. And be on the lookout for additional updates from the PA Building Supply team, including invitations to special events and more!

Please take a moment to review a few important notes below.

Current Myers Building Product Specialists Customers

– Account number – on June 23rd, you will receive a new PA Building Supply account number. This will automatically be added to your customer portal. Stay tuned for additional information within your June statement.

– Mobile app – if you are a current Myers app user, invoice history from June 23, 2025, and prior will not be displayed in the mobile app. For this information, please log into your customer portal or reach out to your sales representative, and they’ll be happy to provide it.

There will be NO changes to the following:
– Your existing contracts or terms
– Our tax ID number
– Your credit account

However, we do ask that you update our account name to PA Building Supply when paying invoices.

Current Shelly's Building Supply Customers

Please take note of our new lockbox address, which you can begin using immediately:
PA Building Supply
PO Box 782658
Philadelphia, PA 19178-2658

There will be NO changes to the following:
– Your existing contracts or terms
– Our tax ID number
– Your credit account

Current Musselman Lumber Customers

– Account number – on June 23rd, you will receive a new PA Building Supply account number. This will automatically be added to your customer portal. Stay tuned for additional information within your July statement.

– Remittance address – please begin using our new remittance address:
PA Building Supply
PO Box 782658
Philadelphia, PA 19178-2658

There will be NO changes to the following:
– Your existing contracts or terms
– Our tax ID number
– Your credit account